Office of Consumer Affairs

Potential phishing scam

Please be advised that the Office of Consumer Affairs (OCA) has been made aware of an email scam requesting personal and financial information. The OCA is not an enforcement agency. We do not request personal information by email and we will never ask for any sort of payment by telephone, email or text.

Please do not respond to this phishing email, don't click on its links, nor download any attachments. Delete it and do not send any payments or personal information.

To report this scam, please use the Canadian Anti-Fraud Reporting Centre toll-free line or online form.

Hot Topic: Consumer Debt

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Debt can be suffocating. Sometimes half of the battle is knowing where to begin.

Six Steps to Get Out of Debt is built to help you map out a plan for taking control of and managing your debt. It provides you with key steps to take, tips and links to more information and tools that will help you along the way.

Tool to help you with your move

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On average, Canadians move once every eight years. Whether there's a family, professional or other personal reason for a re-location, moving is never easy, so it's a good idea to take steps to ease the stress and protect your property.

Check out the Moving advice page for tips to help you during the entire moving process.

Useful Information to Help You In the Marketplace

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Common questions

Be aware. Read our Common Consumer Questions and learn how to protect yourself before you make a purchase.

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Information for Canadians

Find consumer information on a wide range of topics from authoritative, original sources by visiting the Canadian Consumer Handbook

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Build your buying skills

Learn some helpful basic buying tips you can use and apply today to help you become a well-informed and knowledgeable consumer.

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